Website Virus / Malware Cleaning

Approximately 10,000 websites get hacked and blocked by Google per day, when a website goes down due to a hacking it can result in a significant lose in sales and disrupt your normal business flow.

At Online Plus we provide secure hosting keep hackers away but if you are with another host we can still help you.

Over time vulnerabilities get discovered in website software, after a vulnerability is discovered popular website software releases updates to patch the vulnerability and increase the security of the website .

In many cases people don’t update their website software and the vulnerability remains there waiting for a hacker to come by and exploit it.

Using the vulnerability in the website software they install viruses, malware and back doors which allow them to send spam or change your website content.

First we do a full backup of all your files and databases before we commence work.
Then we perform a virus scan and clean out any viruses that we find.

We also perform a security audit of any website software(CMS) that you have in place. to make sure the same security hole can’t be exploited again.

We update the software to the latest version to patch any security holes and make adjustments to any insecure settings.

We give you a report on the work that we have done so you are aware of any changes.

Once the website the website is clean we will ask to remove any blocks by Google or your web host so your website can resume normal functionality.